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ICTI CARE was established in 2004 to protect workers involved in toy manufacturing and to help manufacturers increase their understanding and capability in regard to meeting the international standards required by their buyers. We are 100% committed to promoting safe and fair working conditions throughout the toy industry supply chain. Our first priority is always the safety and well-being of workers.


We work with thousands of brands, retailers, suppliers and other civil society groups to monitor, manage and fix social sustainability issues in the toy industry supply chain across the world and to protect and improve labor standards.


To find out more about ICTI CARE, you are welcome to visit our website www.icti-care.org


We are seeking a well-qualified talented individual to join the team. If you are interested in the job, please send your resume to jobs@icti-care.org


Specialist, Program Monitoring and Development


Reports to: Manager, Program Monitoring and Development


Location: Shenzhen 


Key Responsibilities

  • Work closely with third party audit firms for audit report review
  • Provide guideline to audit firms and field auditors in carrying out ICTI CARE auditing program
  • Manage and review the performance of audit firms, and identify potential opportunities towards continuous improvement
  • Conduct factory social compliance audits and support factories to implement appropriate corrective actions
  • Make professional and responsible decision according to the audit result and predefined policy/procedure
  • Actively involved in team decision making process and contribute opinions to team
  • Participate in other ICTI CARE events, such as training projects, seminar, and brands workshop
  • Represent ICTI CARE’s professionalism and effectiveness


Skills & Experience

  • Minimum BA/BS degree, with understanding and/or educational background in Corporate Social Responsibility
  • At least 3 years’ full-time work experience in social compliance field, preferably with a large corporation and/or audit firm. ICTI CARE Accredited Auditor is preferred
  • Have a proven track record of implementing and managing social compliance audit program
  • Knowledge of international labor conventions, local labor laws and regulations;
  • Possess fluency in English and Mandarin
  • Have excellent written and spoken communication skills
  • Be well organized, be a strategic thinker and a creative problem solver who can offer and help to establish effective management systems
  • Results-oriented, self-motivated, dedicated, high integrity, enthusiastic and energetic
  • Ability to travel locally and internationally

To apply

Please send your CV and cover letter outlining how you meet the above job requirements with your salary requirements. Applications and other inquiries can be sent to jobs@icti-care.org.

All applications will be treated in strict confidentiality and used for recruitment purposes only.