Section 3

Terminology and definitions

For the purpose this Process Handbook and any other documentation or communication from the ICTI CARE Process the following terms and definitions shall be used consistently:

"Audit Company" means a provider of auditing and monitoring services in the field of social compliance.

"Accredited Audit Company" means an Audit Company that has been accredited by the ICTI CARE Foundation to carry out audits as a part of the ICTI CARE Process.

"Convergence" means the process of converging existing social compliance systems to reduce the number of duplicative audits of factories and avoid overlapping between systems in general. From the point of view of the ICTI CARE Process, this is typically achieved by seeking recognition of the ICTI CARE Process from retailers and other social compliance systems.

"Convergence Database" means the publicly available database from the website of the ICTI CARE Process with details about retailers and other social compliance systems that recognize the ICTI CARE Process.

"Corrective Action Plan" (CAP) means the plan that is put in place by a factory and/or Accredited Audit Company to correct identified violations to the ICTI Code of Business Practices.

"Date Certain" means a date after which a company agrees to only source from factories that hold a valid ICTI CARE Seal of Compliance.

"Date Certain Database" means the publicly available database on the website of the ICTI CARE Process with details about all companies that have committed to a Date Certain.

"Director of Operations" means the staff member of the ICTI CARE Foundation responsible for the day-to-day operations of the ICTI CARE Process in a particular region.

"Donation" means a financial donation made to the ICTI CARE Foundation.

"Fundraising" means the process of raising seed funding for the ICTI CARE Process until its Operations become financially sustainable.

"Governance Board" means the Governance Board of the ICTI CARE Foundation. Its purpose is to oversee and run the ICTI CARE Foundation.

"ICTI" means the International Council of Toy Industries.

"ICTI Asia Ltd." means the company [insert complete name and registration number] incorporated in Hong Kong. Its purpose is to serve as the operational arm for the Asian operations of the ICTI CARE Process.

"ICTI CARE Code Framework" means the ICTI Code of Business Practices and all related guidance documents, checklists, country specific documentation and other types of official interpretation tools. Including any translation of any of these documents.

"ICTI CARE Foundation" means the non-profit association [insert complete name and registration number] incorporated in the State of New York, USA. Its purpose is to own and run the ICTI CARE Process.

"ICTI CARE Process" means the international toy industry's ethical manufacturing program, aimed at ensuring safe and humane workplace environments for toy factory workers worldwide.

"ICTI Code of Business Practices" means the code of conduct developed by ICTI that established the basic norms of the ICTI CARE Process.

"ICTI Excom" means the Executive Committee of the International Council of Toy Industries (ICTI).

"Operations" means any day-to-day operation of the ICTI CARE Process, including but not limited to audit operations, Date Certain program, Convergence Process, and management of relationship with external partners and stakeholders.

"President/CEO" means the President/CEO of the ICTI CARE Foundation.

"Seal of Commitment" means the mark that is given to brands and companies that have committed to a Date Certain.

"Seal of Compliance" means the mark that is given to factories that have fulfilled the requirements and standards of the ICTI CARE Process.

"Secretariat" means the Secretariat of the ICTI CARE Foundation.

"Technical Advisory Board (TAB)" means the group of experts that volunteer their expertise and knowledge to the audit operations of the ICTI CARE Process.

"Terms and Conditions" means the Terms and Conditions of the ICTI CARE Foundation.

Handbook Table of Contents

Section 1
Introduction

Section 2
ICTI CARE Foundation

Section 3
Terminology and Definitions

Section 4
Bodies within the ICTI CARE Foundation
4.1 Governance Board
4.2 President/CEO
4.3 Secretariat
4.4 Operations
4.5 Technical Advisory Boards

Section 5
Processes of the ICTI CARE Foundation
5.1 Date Certain
5.2 Convergence Process
5.3 Fundraising
5.4 Budget
5.5 Governance Board meetings
5.6 TAB meetings
5.7 Revisions of the ICTI Code of Business Practices
5.8 Revisions of ICTI CARE Code Framework
5.9 Complaint handling procedures

Section 6
Audit Operation Procedures
6.1 Quality Control Audits
      - Flowchart
6.2 Investigatory Audits
      - Flowchart
6.3 Compliance and Remediation Procedure
      - Flowchart
 
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