Section 4

Bodies within the ICTI CARE Foundation

Article 4.1 Governance Board

Role

4.1.1 The Governance Board is the supreme decision-making body of the ICTI CARE Foundation and is the owner of the ICTI CARE Process. It provides leadership and oversight and supports funding of the ICTI CARE Process, ensuring that the operations are effective, credible, and transparent to all stakeholders.

Composition

4.1.2 The Board has fourteen members, of which one-half plus one constitutes a quorum.
4.1.3 Membership is constituted as follows:

  • “Industry Statesmen” – five members who have significant knowledge about the worldwide toy industry, but are no longer actively employed in the sector.
  • “Civil Society” – five members that represent the interests of non-industry stakeholders in the ICTI CARE Process. These include government, inter-governmental organizations, non-governmental organizations and academia.
  • “Active Industry” – three members who represent the toy industry and ensure the active involvement of the current leadership of the industry.
  • “ICTI President” – the current President of ICTI is member of the Governance Board.

Leadership

4.1.4 The Governance Board is presided over by one Chair or by two Co-Chairs.
4.1.5 The members of the Board elect the Chair(s).
4.1.6 The Chair(s) are elected for a term of three years, with the possibility of re-election.

Membership

4.1.7 The Board can decide on new members within the above-mentioned categories.
4.1.8 Members of the Governance Board serve terms of three years from the date of election [renewable? To be discussed].

Board committees

4.1.9 The Chair(s) of the Governance Board can at any time establish committees within the Governance Board to deal with specific issues. Examples of such committees include:

  • Audit and Finance Committee
  • Fundraising Committee
  • Nominating Committee
  • Oversight and Appeals Committee

Meetings

4.1.10 The Governance Board meets at least bi-annually and can use conference calls, e-mail or other means to communicate and make decisions in between meetings as necessary.
4.1.11 The Chair(s) of the Governance Board decide on the date, time, and venue of the meetings.

Decision-making

4.1.12 Board decisions are made by consensus.
4.1.13 When consensus cannot be reached, the Chair(s) of the Board can put the issue to a vote.

Article 4.2 President/CEO

Role

4.2.1 The ICTI CARE Governance Board mandates the President/CEO as the leader of the ICTI CARE Process, whose responsibilities include the day-to-day management, finances, and operation of both the ICTI CARE Process and the ICTI CARE Foundation.

Reporting relationship

4.2.2 The President/CEO reports to the Governance Board.

Decision making

4.2.3 On strategic issues, the President/CEO makes decisions in consultation with the Chair(s) of the Governance Board. Strategic issues in this context include but are not limited to:

  • strategic planning;
  • business models;
  • human resources.

4.2.4 On specific issues, the President/CEO makes decisions in consultation with the Chair(s) of the relevant committees of the Governance Board. Specific issues in this context include but are not limited to:

  • audit and finance issues, including fundraising;
  • board nominations;
  • revisions to the ICTI CARE Process or any of its constituent parts;
  • appeals of suspensions and revocations of Seals of Commitment or Compliance; and
  • other general process issues.

4.2.5 The President/CEO must keep the Governance Board members informed of all decisions that may concern the Board. Generally speaking, these are defined as being any matters that would have an overall affect on the functioning of the Process or the Foundation, or which would materially affect its financial situation or legal status, as well as any matters reserved specifically to the Board or otherwise designated by the Board or its Chairs. This may be done by verbal or written reports at Board meetings or by e-mail or letters in the interim between meetings.

Article 4.3 Secretariat

Role

4.3.1 The Secretariat handles the day-to-day operational tasks, including but not limited to the following:

  • Receiving, handling, and responding to all correspondence directed to the ICTI CARE Foundation, whether by mail or through e-mail or the ICTI CARE website.
  • Handling all arrangements for meetings, conferences, conference calls, and visits by ICTI CARE Foundation management in New York, or elsewhere as requested.
  • Receiving, processing, authorizing payment of Governance Board member expenses.
  • Management of the ICTI CARE Foundation fundraising system, including maintaining a record of pledges, writing and sending pledge letters, conducting follow-ups and coordinating on financial services and accounting issues.
  • Developing and maintaining the annual forecast and budget of the ICTI CARE Foundation, updating it regularly.
  • Financial statements, reporting and auditing.

Reporting relationship

4.3.2 The Secretariat reports to the President/CEO.

Article 4.4 Operations

Role

4.4.1 Operations is responsible for managing and driving the day-to-day functioning of the ICTI CARE Foundation and the ICTI CARE Process, and for making sure that all procedures and operations are carried out in a professional, efficient, and correct manner.

Reporting relationship

4.4.2 Operations report to the President/CEO.

Structure

4.4.3 The ICTI CARE Operations units are structured around centers of operation. Examples of such centers include:

  • Operations Asia (Primarily ICTI CARE audit operations),
  • Operations Europe (Primarily Convergence, Date Certain),
  • Operations North America (Primarily Convergence, Date Certain).

4.4.4 A Director of Operations can be appointed for each center of operations. A Director of Operations can also be responsible for more than one center.

Article 4.5 – Technical Advisory Council

Updated: 11 November 2011

Role

4.5.1 The Technical Advisory Council (TAC) is an independent body that supports the ICTI CARE Process by providing technical expertise and quality control advice relating to the ICTI CARE Process. The TAC operates according to the principles and procedures as set out by the ICTI CARE Foundation Governance Board, whose Oversight and Appeals Committee provides oversight of the TAC.

4.5.2 The TAC is independent by nature. It makes written recommendations on technical issues to the President/CEO of the ICTI CARE Process and/or the ICTI CARE Foundation Governance Board and on operational issues to the Operations Director of the ICTI CARE Foundation Asia Limited and/or the President/CEO of the ICTI CARE Process.

Membership is voluntary and not remunerated. Expenses of participation are borne by the members individually. Travel expenses of the Chairman or his/her representative to attend Governance Board meetings are reimbursed.

TAC Members and Representatives

4.5.3 Definitions. For the purposes of this Section 4.5:

  • “TAC Member,” is a business organization that may be a manufacturer, a brand, a retailer or a licensor. TAC Members are nominated by ICTI National Associations, confirmed by the ICTI Executive Committee and appointed by the ICTI President.
  • “Representatives” are individuals named by members to represent them on the Technical Advisory Council.

4.5.4 Members:  The Technical Advisory Council should consist of not less than five nor more than 15 members. All toy sectors should be included (manufacturers, brands, retailers and licensors) as well as all three geographical areas (Americas, Europe, Asia). The members serve for a term of three years and may serve additional terms as outlined below. Each member will propose a Representative to sit on the TAC (see “Representatives,” below).

The procedure for nomination, appointment and replacement of a member is as follows:

  • Members are nominated by the National Toy Associations belonging to ICTI.  Each association is to nominate one member from its country for each of the four business sectors mentioned above.
  • The nominations should consist of the name of the company and its proposed representative (See “Representatives,” below).
  • Nominations for the TAC will be subject to approval by the ICTI Executive Committee with the concurrence of the ICTI CARE Foundation’s Governance and Nominations Committee.
  • Once approved, members will be appointed by the ICTI President for a three year term.
  • At the expiration of a member's three-year term the President of ICTI will ask the national associations from the member’s same geographical area to submit new nominations from the departing member’s same business sector and will carry forward with the approval and appointment process outlined above.
  • Should a member resign or be disqualified from membership, the ICTI President will ask for a new nomination, in the same business sector, from the ICTI member association that originally nominated that member and then follow the process outlined above. The replacement member’s term will coincide with that of the member being replaced.
  • Additional members may be nominated, approved and appointed at any time, at the discretion of the ICTI Executive Committee, so long as the total number of active members does not rise above 15.

4.5.5 Representatives: These are the individuals who sit on the Technical Advisory Council in representation of Members. They are proposed by the Members and are appointed by the ICTI President concurrently with the appointment of the Member they represent.

Members’ representatives, while not precluded from representing their member’s interests, are expected to promote the best interest of the industry, not those of the individual company.

The representative proposed by the member must have the appropriate technical background and/or access to technical information, and must be a senior member of the member’s technical staff.  At its own discretion, the TAC may call on members for expert advice in other areas, such as human resources or legal expertise, also to be provided on a voluntary basis.

Should the member’s representative resign, the member will nominate a new representative for approval and appointment, as specified above.

4.5.6 Commitments: Membership on the Technical Advisory Committee is conditional on the commitment of that member, and its representative, to the ICTI CARE Process.

  • Manufacturers must have a Seal of Compliance; toy brands must have signed a pledge of commitment to Date Certain and, where so required, have provided regular reports on its progress, retailers and licensors must formally recognize the ICTI CARE Process.
  • TAC manufacturer members with a factory on probation shall be suspended from TAC membership until their facility has successfully completed the probationary period. However, during the suspension period, the TAC may seek informal technical advice and counsel from the suspended TAC member’s representative. Brand members must be actively engaged in the remediation process when a factory they source from is on probation. 
  • TAC toy brand members that do not meet the requirements of Date Certain, including substantial compliance on the timing to which they committed, shall be suspended from their position as members of the TAC until such time as they can again show compliance. However, during the suspension period, the TAC may seek informal technical advice and counsel from the suspended TAC member’s representative.
  • TAC licensor or retailer members that no longer recognize the ICTI CARE Process will no longer be eligible to be a member of the TAC.

4.5.7 Decisions on the three sub-paragraphs of point 4.5.6 are subject to the review of the Oversight & Appeals Committee (see point 4.5.20).

Nomination and appointment of TAC Chair and Deputy Chair

4.5.8 The TAC member representatives shall elect one of their number to be Chair and one to be Deputy Chair for terms of one year each. The two should not be from the same supply chain group. The Chair and Deputy Chair will be rotated annually among the four supply chain groups. A Chair/Deputy Chair may be reelected only when the rotation returns to his/her sector of the membership (i.e., after three years). If a Chair or Deputy Chair resigns or otherwise ceases to serve during his/her term, a new Chair or Deputy Chair will be elected from the same sector to finish the term, after which the rotation will pass to the next supply chain group for election of a new Chair/Deputy Chair for a full term.

The Chair is the spokesperson of the TAC and calls and presides over all meetings – in his absence the responsibilities are assumed by the deputy Chair.

TAC Responsibilities

4.5.9 The TAC serves in an advisory role, and responds to requests of the Operations team or the Governance Board in the performance of tasks that include:

  • auditor accreditation,
  • guidelines for audits and auditors,
  • matters related to technical issues,
  • the merits of an audit and assessment of the seriousness of violations, solely upon specific request of the Operations team,
  • development of technical parts of training material,
  • review of procedures from a technical point of view,
  • country specific reviews from a technical perspective,
  • technical expertise related to the convergence process,
  • recruitment of technical personnel, upon request,

TAC Decision-making process

4.5.10 TAC decisions are made by consensus.

4.5.11 When consensus cannot be reached, the TAC can put the issue to a vote for decision by simple majority. The minority opinion(s) shall be included in meeting minutes. There is only one vote for each member and that vote may only be cast by the Member’s Representative.

4.5.12 To avoid real or perceived conflicts of interest, the Operations team shall submit anonymous factory reports to the TAC.

When questions arise involving factories related to a TAC member, that TAC member must recuse him/herself from the discussion.

TAC Meetings

4.5.13 The TAC meets whenever called by its Chair and at least once every six months. The Chair may call meetings on his/her own initiative and also must call them at the request of the ICTI CARE Foundation Governance Board or the Head of ICFAL Operations.

4.5.14 The ICFAL Operations Team, at the request of the TAC Chair, organizes meetings. This may include locating a suitable meeting venue, drafting of agenda and preparing relevant meeting documents.

4.5.15 An ICFAL Operations team member will act as Secretary to the TAC, be present at all meetings and prepare minutes of the meetings. While at the meetings, he/she may answer questions, give an opinion but has no vote. The minutes of the meeting will be made available to all TAC members.

4.5.16 The TAC members can form task forces as needed, which may meet separately and informally to perform certain defined projects such as drafting of technical documents, etc. They may also call on outside experts for advice, on a pro bono basis.

Transparency and Credibility

4.5.17 All factories, regardless of any affiliation with a TAC member, are subject to the same audit requirements as those of any other ICTI CARE Process member, including unannounced QC audits to ensure the highest level of integrity.

4.5.18 The TAC comes under the oversight of the ICTI CARE Foundation Governance Board’s Oversight and Appeals Committee.

4.5.19 If any TAC member is put on probation or terminated, the case must be communicated to the Chair of the ICTI CARE Foundation Oversight and Appeals Committee.

4.5.20 The Oversight and Appeals Committee Chair, upon recommendation of the President & CEO of the ICTI CARE Process, makes decisions on appropriate action to be taken, such as suspension of TAC members or the need for a member’s replacement. The President of ICTI and the TAC Chair will be informed accordingly.

4.5.21 A list of all TAC members, and their representatives, will be published on the ICTI CARE Process website.

Handbook Table of Contents

Section 1
Introduction

Section 2
ICTI CARE Foundation

Section 3
Terminology and Definitions

Section 4
Bodies within the ICTI CARE Foundation
4.1 Governance Board
4.2 President/CEO
4.3 Secretariat
4.4 Operations
4.5 Technical Advisory Council

Section 5
Processes of the ICTI CARE Foundation
5.1 Date Certain
5.2 Convergence Process
5.3 Fundraising
5.4 Budget
5.5 Governance Board meetings
5.6 TAB meetings
5.7 Revisions of the ICTI Code of Business Practices
5.8 Revisions of ICTI CARE Code Framework
5.9 Complaint handling procedures

Section 6
Audit Operation Procedures
6.1 Quality Control Audits
      - Flowchart
6.2 Investigatory Audits
      - Flowchart
6.3 Compliance and Remediation Procedure
      - Flowchart

Section 7
Corrupt or Unethical Behavior
7.1 Policy Overview
7.2 Definitions
7.3 Corrupt or unethical behavior explained
7.4 Communication and agreement on Policy
7.5 Suspected corrupt or unethical behavior
7.6 Procedure for the handling of cases of suspected corrupt or unethical behavior
7.7 Guidelines for interpretation of policy
7.8 Communication of decision

 
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