The ICTI CARE Process is the ethical manufacturing program of the International Council of Toy Industries (ICTI). It is led by Christian Ewert and has an operating office in Hong Kong, at ICTI CARE Foundation Asia Limited, Ltd. Its permanent secretariat is located in New York.
Christian Ewert
Christian Ewert is an ex-officio member of the Governance Board of the ICTI CARE Foundation as well as President and Chief Executive Officer of the International Council of Toy Industries CARE Foundation since July 2004. The Foundation is the parent of the ICTI CARE Process, the toy industry’s ethical manufacturing program. He established and is responsible for supervising the ICTI CARE Foundation Asia Ltd. Hong Kong operations office including its auditing, training and education programs, fundraising and outreach activities pertaining to toy associations, and global and national brands and retailers, to secure their participation in the ICTI CARE Process.
Prior to accepting his current position, Mr. Ewert was Chief Operating Officer of Zapf Creation, Europe's leading brand manufacturer of play, function and collector dolls and doll accessories, based in Roedental, Germany. His responsibilities included supervision of Zapf Creation’s supply chain management program and global IT system. Extensive knowledge and experience in this area led to Mr. Ewert’s position with the ICTI CARE Foundation.
Mr. Ewert’s earlier experience consists of over 10 years of hands-on manufacturing experience including appointments at two firms within Jacob AG’s holding group. The first was as Managing Director and subsequently, Chairman, of its North Sails Lanka operation in Sri Lanka where he managed factory production of water sports equipment. The second was as the CEO of the Mistral Sports Group in Penzberg, Germany. Mr. Ewert additionally served as Deputy Director in charge of Customer Relationship Management (CRM) at BMW Munich for one year where he was responsible for innovation management in sales and marketing. Mr. Ewert is a 1990 graduate of the University of Munich, where he received an MBA. He lives in Bremen with his family.
Rosie Zhang
Rosie Zhang joined ICTI CARE Foundation Asia Limited as the Chief Operating Officer in June 2011. She is responsible for growing the organization and expanding its service offering. For the past five years Ms. Zhang served as Director of Asia Operations at the International Compliance Group with responsibility for offering regional compliance solutions as well as global business development strategy. She has traveled to over 13 countries in Asia, engaged in social compliance audit and investigation, EHS and OSHA standards assessment, and social management and capacity building training. She is also a certified Senior WTO Affairs Consultant, a BSR member and former member of the American Apparel & Footwear Association Social Responsibility and Environment Committee.
Prior to that, Ms. Zhang served as Director of Operations with ALGI where she established the Shanghai and Shenzhen offices, and developed new clients and service products. She additionally worked as an attorney for a leading firm in China specializing in Corporate Law, M&A and Employment Law.
Ms. Zhang received a LLB Degree in International Law and International Business Law and was selected for LLM International Exchange Program in International Law and EU Law at Vrije University of Amsterdam.
Alex Cheung
Alex Cheung joined ICFAL in November as a Social Compliance Manager, directly reporting to the COO. He is leading the audit teams in both Hong Kong and China and is responsible for overseeing the ICTI CARE Process auditing process, as well as evaluating and monitoring the performance of ICP accredited audit firms. He has acquired good knowledge in China Labor Law and EHS. He was also involved in the early development phase of the ICTI CARE Process. Alex holds a Professional Diploma of Occupational Safety and Health and a Master's Degree in Environmental Engineering.
Rachel Kwok
Rachel joined ICFAL in Feb 2010 as a Social Compliance Supervisor. She is responsible in performing QC audits, reviewing audit reports and providing recommendation to factory on formulation of corrective measures with concentration on child labor and unethical behavior issues. Prior to that, Rachel worked as compliance officer with the Marketing Store Worldwide (Asia) Limited and is experienced in CSR administrative and operational in Newtimes Group. She has a Bachelor’s Degree in Business Administration from the Hong Kong University of Science & Technology and holds certificates as an SA8000 Lead Auditor.
Raymond Tse
Raymond joined ICFAL as a Compliance Supervisor in Nov 2010. His responsibility is to review audit reports and perform QC audits. He is experienced in social compliance with working for The Marketing Store Worldwide (Asia) Ltd. as Compliance Officer, as well as Quality Assurance Engineer at Rubie’s Enterprise Ltd.. Raymond has a Professional Diploma in Occupation Health and Safety from the Hong Kong Baptist University and holds certificates as an ISO 9000 and SA 8000 Lead Auditor.
Tony Chen
Tony joined ICFAL in late July 2011 as an Assistant Manager for Social Compliance and is responsible for managing the technical team in China. Prior to that, Tony worked extensively for an outside firm in related auditing and training for the ICTI CARE Process. He has also worked as a compliance supervisor for a major US brand. Tony is licensed as a lawyer in China and has both legal professional and auditor qualification in several recognized audit systems, i.e., ICP, WRAP, EICC/GeS1 and ISO9001:2000 IRCA.
Rose Zhu
Rose joined ICFAL as a Senior Social Compliance Specialist in Aug 2011. Previously, she worked as an accredited ICP lead auditor for six years with one of the largest global auditing firms. Rose has a Bachelor’s Degree in English and holds SA 8000, SA Advanced 8000 and IRCA Lead Auditor certificates.
Kitty Wang
Kitty Wang joined ICFAL in Aug 2010 as Compliance Auditor based in Shenzhen. She has two years experience working as a Safety Engineer with the HEC Group and another two years of corporate social responsibility (CSR) experience acquired while working as a Global Sustainability Engineer at Mattel. Kitty has a Bachelor’s Degree in Environmental Engineering from Qinghai University. She additionally possesses the Certificate of Junior Safety Officer issued by the Guangdong Province Administration of Work Safety.
Veronica Hu
Veronica Hu joined ICFAL in Oct 2010 as Compliance Auditor based in Shenzhen. She has more than two years experience as a senior social compliance auditor with STR-RS. During that time Veronica traveled to over 100 cities in more than 10 provinces throughout China and was responsible for conducting a variety of audits including, but not limited to, CoC Audits, Customs-Trade Partnership Against Terrorism Audits, Surveillance Audits and Brand Protection Audits. Veronica has a Bachelor’s Degree in English and a Certificate for the Test for English Major 8 (TEM 8). She additionally possesses a certificate for her subsidiary study of International Trade.
Kevin Huang
Kevin Huang joined ICTI CARE Foundation Asia Limited as the Assistant Training and Capacity Building Manager in Dec 2011. He is responsible for developing training projects in socially compliant management systems, coordinating training activities and forecasting potential training demands with aim of supporting factory management to make positive and sustainable change in order to comply with ICTI CARE Process requirements, and to support their business needs. With seven years prior work experience in the corporate social responsibility field, Kevin has solid knowledge and skill in social management training and health and safety assessment. He holds a Bachelor’s Degree in Law at East China University of Law and Politics.
Queenie Chan
Queenie Chan Wing Yan joined ICFAL as an Assistant Training Manager in March 2010. She is responsible for developing and monitoring the Education & Training Program for factory corporate social responsibility, and actively engaging with factories, NGOs, industry associations, and other relevant stakeholders, in order to build synergies for high quality and effective training projects. With ten years of experience in the hotline and training fields, she is also responsible for an ICP Hotline program that coordinates with other service providers to field factory enquiries and workers’ complaints. Queenie has experience in CSR issues and has participated in various Social Service Programs, e.g, counseling hotlines and rehabilitation training.
Chris Wan
Chris Wan was hired in November and is working as a CRM Database Support Administrator. She is responsible for providing front desk support service to both internal and external users of Enablon's database system. With many years of toy industry experience, Chris is knowledgeable about China factories and supply chain. She holds a Bachelor's Degree in Contemporary English Language and a Master of Science in Global Supply.
Frank Clarke
Frank Clarke is the Acting Chief Financial Officer of the ICTI CARE Foundation, having been appointed to that position by the ICF Governance Board. He also leads the ICF's Secretariat in New York. Mr. Clarke is a Partner at Strategy XXI Group, LLC, which is retained to provide a variety of consulting services to ICF, including provision of Mr. Clarke as Acting CFO. He has been working with the ICF since its foundation in 2004. Mr. Clarke has worked with Strategy XXI since 1999 and, prior to that, served as an Executive Vice President of the Grey Global Group.
Victoria Law
Victoria Law joined ICFAL in January 2007 and was promoted to Administrative & Process Manager in 2008. She works for ICP's Asia office where she is in overall responsibility for the general daily operation of the office including factory applications and monitoring , the production of reports-marketing materials and events organization. She also supports the COO and other senior management on other CSR program issues. Ms. Law holds a bachelor degree in linguistics and foreign language, and has experience in design and printing.
Karen Kung
Karen Kung is the Accounting and Administrative Officer and joined ICFAL in April 2010. She was awarded a BBA (Hons) in Business Management from City University of Hong Kong and holds a LCCI Level 3 in Accounting (IAS).
Amy Yeung
Amy Yeung has been employed by ICFAL as Administrative Assistant since 2008. She is responsible for reception duties at the front desk and provides general administration assistance to the staff.
Steven Leung
Steven joined ICFAL in October 2007 as an Administrative Assistant and is based in Hong Kong. He is responsible for the handling of application process for all factories, both local and international, and also provision of clerical support to A&P Manager for daily operation. With 4 years' working for the program, he is also being a general enquiry window for buyers, factories or other parties through asia@icti-care.org, with prompt distribution to the designated division on a timely manner.
ICTI itself is a non-profit association incorporated in the State of New York and is headed by an Executive Board, to which report a President and three Regional Vice-Presidents. Please refer to the ICTI website for more information about ICTI.
